Ruff Book is committed to provide fast, reliable, and transparent shipping so you can get your books when you need them—without unnecessary surprises.
Order Handling Time
We aim to ship your order as quickly as possible.
- Handling time: 0–1 business day
- Order cutoff time: 4:00 PM PST, Monday through Friday (excluding holidays)
- Orders placed before the cutoff will ship the same day
- Orders placed after 4:00 PM PST or on weekends/holidays will ship the next business day
All items listed on Ruffbook.com are in stock, so there’s no need to worry about backorders or delays in fulfillment.
Shipping Method & Delivery Time
- Free Domestic Shipping is available on all orders within the United States
- Our primary shipping partner is USPS
- Shipping typically takes 0 to 4 business days, depending on your location
- This means the total delivery time from the moment you place your order is between 0 and 5 business days
If you require a different shipping provider or need expedited service, please contact us at support@ruffbook.com to request a premium shipping upgrade. Additional charges may apply.
Shipping Damage Protection
In the rare case your order arrives damaged during transit—you’re covered!
We will work with you to resolve the issue as quickly as possible.
For details, please refer to our Refund and Returns Policy.
Need Help?
Email: support@ruffbook.com
Phone: +1 (928) 298‑4891
Address: 3302 W Tina Ln, Phoenix, AZ 85027
Business Hours: Mon–Fri, 9:30 AM – 5:30 PM PST (excluding holidays)
Thank you for choosing Ruff Book. We’re here to make sure your order arrives fast and hassle-free.