Last Updated: June 12, 2025
At Ruffbook.com, operated by Bold Plains LLC (DBA Ruff Book), we are dedicated to maintaining the privacy, security, and trust of our users. This Privacy Policy outlines the information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
1.1 Personal Information You Provide
- Registration and Order Info: Name, email, phone number, and address (physical/digital orders)
- Account Data & Preferences: Username, password, favorites, communication preferences
- Payment Details: Transaction data (payments processed by third-party providers)
1.2 Automatically Collected Data
- Technical data: IP address, device type, browser version, operating system
- Usage data: Pages visited, session duration, site interactions
- Cookies and trackers for improving service and security
1.3 Information from Third-Party Sources
- Optional data you connect via social sign-ons
- Public or referral information enriched from partners
2. How We Use Your Information
We utilize collected data to:
- Deliver and support orders, subscriptions, and site functionality
- Authenticate users and secure accounts
- Improve site performance, content, and recommendations
- Communicate product updates, offers, and transactional emails
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
3. Data Sharing & Disclosure
We do not sell or rent your personal information. Data may be shared with:
- Trusted partners: shipping carriers, payment processors—only under strict confidentiality
- Legal authorities, if required by law or investigations
- Business transfers: in events like mergers, acquisitions, or restructuring, always under confidentiality
- Analytics and technical service providers, for site optimization
Each recipient is governed by contractual safeguards mandating purpose-limited use and security compliance.
4. Cookies & Tracking
We use cookies and similar tools to:
- Authorize and authenticate user sessions
- Remember preferences and settings
- Analyze site usage and performance
- Deliver relevant marketing content
Manage cookies through your browser. Refer to our Cookie Policy for more details.
5. Security Measures
We implement robust measures including:
- SSL/TLS encryption for data in transit
- Access restrictions and secure storage systems
- Firewalls, intrusion detection, and system monitoring
- Routine security audits and compliance reviews
However, please note that no system is entirely secure, and we cannot guarantee absolute protection.
6. Retention of Information
We retain your personal data only as long as necessary to:
- Fulfill business purposes (e.g., orders, support)
- Meet contractual and legal requirements
- Preserve legitimate business interests or defense against claims
After such needs expire, data will be securely deleted or anonymized.
7. Your Rights
Depending on your region, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Request data portability
- Opt-out of marketing communications
- Not be discriminated against for exercising these rights
To submit a request, please contact: support@ruffbook.com
8. Privacy of Minors
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If you believe we have collected data about a minor without appropriate consent, please contact us to have it removed.
9. International Data Transfers
As a U.S.-based company with servers in the U.S., any personal data you provide may be transferred and processed in the U.S. or other countries. We ensure appropriate safeguards are in place per applicable privacy laws.
10. Updates to This Policy
We may update this Privacy Policy to comply with evolving legal and operational needs. Updated policies will be posted with a revised effective date. Continued use of our services constitutes acceptance of those changes.
11. How to Contact Us
For inquiries, concerns, or privacy requests, you may contact us at:
Bold Plains LLC (DBA Ruff Book)
3302 W Tina Ln, Phoenix, AZ 85027
Email: support@ruffbook.com
Phone: +1 (928) 298‑4891
Business Hours: Mon–Fri, 9:30 AM–5:30 PM PST
By using Ruffbook.com, you acknowledge and agree to the practices outlined in this Privacy Policy.